Internet Sales Manager Kaylee  at Deland Motorsports & Outdoors

Kaylee

Internet Sales Manager

TLDR; Trustworthy, competent, and caring dealership that offered 3 weeks of after-sales support. Staffed with powersports enthusiasts. Highly recommended. I can't say enough good things about my experience with this dealership. I purchased my bike through the internet sight unseen via wire transfer. Kaylee and Oliver made the process smooth with no pressure or sales gimmicks; making sure I got a good deal right from the start. The after sales support from this dealership was beyond all expectations. I ended up riding the bike back home across the country and couldn't believe the amount of support everyone freely offered to assist in this effort. In total, it was 3 weeks of after sales support to coordinate everything for the trip and all departments (sales, parts, service, Mike, Matt, Marisol, John, Ben, Justin, Tony, Josh, and many more that came out of the woodwork to help) in the dealership were involved at some point. To be honest, I've never experienced anything remotely close to this from a dealership. I found this dealership full of enthusiasts who enjoy the craft and will go to great efforts to ensure their customers receive the support they need to have a great experience with their purchase. If you're looking for a place full of honest, caring, hardworking, competent, and polite staff, DeLand Motorsports is the place to go. Edit: typo

Kaylee is awesome call her - she fast and good excellent service

If I could leave multiple 5 star reviews for DeLand Motorsports I would! Last year Kaylee and the team were exceptional when I sold them my KTM 1290 Super Duke GT. The process was simple and easy. This year Jarrett and the team offered me a fantastic deal for a 2024 Yamaha MT09. I am already in love with my new bike and would gladly buy from DeLand Motorsports again!

I cannot thank DeLand Motorsports enough for taking care of my son in purchasing his first motorcycle! Here’s a few highlights: - Kaylee, Internet sales for connecting us with Paul - Paul in sales for getting our lack of knowledge and being so gracious in guiding and generously sharing from his wealth of knowledge - John and Kyle is parts for pointing us in the right direction when we’re trying to get it right - Finance Manager for being flexible and timely - Ben, Store Manager, for allowing for us to complete the deal our way, which maximized the opportunity for my son to learn some valuable things. - AND can’t forget Mike, who helped us load the bike into our trailer and showed us how to secure it properly ***I’m not a guy that likes dealerships, but these guys do it right. THANK YOU

WOW! As soon as you walk into the showroom its bright and new with lots to look at. Tons of inventory and everything you could need. Kaylee was great and helped answer all my questions before I came in and after I got into the store the other staff was friendly and knowledgeable as well. Highly recommend to all my friends and family.

Purchased 2 bikes from this guys, easy to work with smoth business go see kaylee and katie great people

My experiance with my purchase was wonderful with the help from kaylee and katie sealing the deal they made the sale go as smooth as possibale and as quick as they could will recomened people to come and talk to kaylee and katie for there next purchase

I had a great experience at DeLand motorsports with the friendly and helpful staff. Kaylee was friendly and knowledgeable of all of their products.

Kaylee and Katie are just simply amazing! They took the time and explained everything over for me, and even took me around the dealership and introduced me to everyone. The whole experience was efficient and was done smoothly! Thank you!

I have purchased 2 motorcycles from here very helpful and professional staff. Kaylee made the buying process a breeze. Nick made filling out all the finance paperwork fun and easy, very organized. Parts department is very helpful every time I go in to get my parts for an oil change. Wouldn’t go anywhere else.

I found the love of my life @ DeLand Motorsports. The Kawasaki Z650RS 50th Anniversary edition. As soon as I saw it I knew I had to get it! Katie and Kaylee were very helpful and courteous. Even though this was a cash-buy, Nick explained the financial process and made it clear to understand. The entire DeLand Motorsports team were absolutely amazing. I felt so at ease and welcomed that I would definitely recommend doing business with them.

Excellent service from the sales team! Highly recommend. Thanks Kaylee, Ben and Nick for everything!

I can’t say enough good things about Deland Motorsports!! I was especially impressed with Kaylee, Derek, and the GM! (I’m so sorry I can’t remember his name, but he was an outstanding human!) They all made my experience fast and smooth!! I will be back over and over and over!

As you can tell from my profile I don’t leave reviews often AT all lol.. but I had to this time..Kaylee and Jd we’re AMAZING at helping me with the buying process of my new ‘24 gsxr 750! They made the process super comfortable. I’ve been to soooo many dealerships over the years and have been pushed and pushed to buy something and always felt pressured, but with them, they really let me sit there and be indecisive for a while and offered opinions along the way… Thank you for making this process easier than ever and thank you for working with me as much as you possibly could!! 10000% check them out!!

I cannot speak more highly of Kaylee And the DeLand Motorsports crew! I sold them my 2016 KTM 1290 Super Duke GT and the process was simple! After a quick inspection, I was signing paperwork and was handed a generous and fair check. Seriously, if you are in the market to buy or sell, you cannot go wrong here! Kaylee and the team are curtious and very helpful!

This was without a doubt the best dealership experience I've ever had. I was interested in the KTM SuperDukes for the last year or so and finally decided this summer I would purchase either a 1290 SDR or a 890 Duke by year's end, but would likely wait for the 2024s. While doing regular research and comparison shopping I had noticed a substantial end of model year sale from DMS that definitely had my interest. I contacted via chat bot and email about it first as I literally live two+ hours away and had no interest in traveling all that way to get some surprise inflated number once I got there. This is where immediately I knew this was likely to work out. I spoke multiple times via email with the Internet sales via Kaylee who was friendly and very accommodating. Explaining my location and need for some hard numbers before committing to the drive she was able to explain what costs I could expect and get me a solid number to expect before the trip. This alone is a stand-up move. SO many dealerships won't even consider talking numbers without being in person to flush out tire kickers it was refreshing to have someone take you seriously on your word. I'm very easily put off, something as simple as refusing to commit anything without being there is enough to make me just go to another shop. So with good info in hand I trekked out on the ~150 mile drive, arriving about 75 minutes before closing. I was quickly greeted by two friendly salesmen who introduced me to Kaylee who then handed me off to salesmen Austin. Austin was very friendly and attentive and not pushy at all. He answered questions I had honestly and if he wasn't sure of the answer he let me know instead of freestyling which was comforting too. At no point was he distracted by literally anything, never looked at his phone or did anything but work my deal and engage in conversation with interest. Austin is awesome. Deciding on the SuperDuke as expected and looking over the numbers, everything matched what Kaylee had proposed, fees to be expected were there and ones that were waived were waived as implied. Financing was a breeze and I was able to get a rate I liked with a local lender I'd dealt with before. They were able to fine tune my loan to where I wanted to be even if it took a few different tweaks. The finance officer whose name sadly escapes me was also incredibly friendly and relaxed, never pressuring me at all. Both he and Austin did not even flinch at staying a good 30-45 minutes after close to make it happen. I drove my car home so that the next day they could upgrade my tech pack with all the software goodies KTM had to offer. A day later my bike is delivered to me... 150 miles away! Ryan brought the bike and was friendly as I've come to expect from everyone associated with DMS. He kept me up to date on his departure time and when nearing arrival. Once he made it to my work he unloaded and showed me around the bike, he didn't at all seem like he'd just been in a car for two hours and it was basically quitting time and hours from home. You'd think he just showed up to work fresh from the weekend, super cheery and talkative, a great employee again. At this point, while I don't see another new bike in my immediate future of course, I can't imagine going anywhere else. The motorcycle dealers around me (at least of the types of bikes in interested in) are just so generally unpleasant I kind of forgot there are still great people out there, just sometimes you have to search them out a bit. Thanks so much to everyone involved.

Kaylee and Ben were extremely helpful and easy to work with. I would have to say that this was, by far, the best experience I have had. They worked around my needs, and I will definitely deal with Deland Motorsports in the future. Thank you for everything and especially for making things easy for me.

Awesome buying experience. Customer service was top notch. Kaylee and Josh were amazing to deal with. I’d recommend them to anyone!

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