Service Writer Zach  at Deland Motorsports & Outdoors

Zach

Service Writer

Gee whiz: alright first off I called for pricing on oil change and a new chain to be put on my 2022 KTM 390 adventure. Zach called me back with a price. I contacted another location in Ocala. Well Zach said if we do a chain we have to do sprockets as well per the manufacture. I went with Zach and we ordered the parts. A week went by so I called to see if parts were in. Zach called said no but the next day Saturday he called and said everything is in. I asked for an appointment and he said be here at 9 am when we open Monday. Wow that is service folks. I came in dropped my bike and by 11:30 he called said it was ready. Zack truly I will deal with you in the future from now on. Here is the second part on Deland Motorsports. I told Zach I messed up one of the bolts on the bash plate and I replaced the ones I could with bolts with the same thread but 2 of the old ones I could not remove. David Thomas the tech did not complain about removing stripped screws. David you are amazing sir. You put in the same bolts I did and even added a couple I was missing. It is people like David and Zack that I will continue to do business with you guys. Who ever the owners are great job on finding people that care. Seriously, compensate your staff accordingly they truly care. If you want the job done right this is the place to come. Thank you very much Zack and David from the bottom Of my heart. John Young

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